When you can’t pick up
Give missed and out-of-hours callers a clear next step, instead of another voicemail.
AI receptionists for growing businesses
Book a demo
Free 15-minute video call with Austin.
Choose a time that suits you and share your details.
Give every caller
a better first hello.
You’re busy doing what you do best. Always Crew welcomes callers, captures enquiries and automatically books available slots in your connected calendar, checking availability to avoid double bookings. It also takes contact details and messages for callbacks. All shaped around your business.
Set up for you. Shaped around your business. Start with a free 15-minute demo.
Cover busy hours & after hoursSet up and managed for youA person when it matters
Press play. Picture your business.
A conversation worth hearing.
Choose your industry, pick a scenario and explore the call from hello to handover.
Your industry
Scenario
A better first helloAlways Crew voice preview
SCRIPTED PREVIEW0:00~0:40
Example AI conversation with two recorded voices. Fictional business and caller; not a live call.
THE CONVERSATIONClick a line to jump there
Small missed moments. A bigger opportunity.
What could those missed calls
be worth?
A few evening enquiries could become your next bookings. Explore the potential with numbers that fit your business.
Try 3 or 4 missed calls an evening. The booking rate is your estimate, not an industry average.
Potential annual booking revenue
£28,080£2,340 per month on average
- Missed calls per year
- 780
- Potential completed bookings
- 234
- Average booking value
- £120
3 calls × 5 evenings × 52 weeks × 30% × £120
Book your free demoIllustrative estimate over 52 weeks, assuming the entered missed calls are answered and the selected share become additional, completed bookings. Actual results depend on demand, capacity and call handling. Revenue is before service fees, usage charges, delivery costs and taxes; it is not profit or a guarantee.
The call always comes at the wrong time
Hands full?
We’re listening.
A ringing phone shouldn’t mean stopping the job, interrupting a patient or losing an enquiry. Give customers a helpful first response while you focus.
When details get lost
Collect the reason for calling, contact details and preferences in one useful summary.
When it needs your attention
Follow an agreed handover process so the right conversations reach the right person.
More support. Less interruption.
A first hello.
A useful next step.
One managed receptionist, configured around the calls your business actually receives.
Answer & understandA warm welcome.
A warm welcome.
Even when you’re busy.
A greeting in your business name, clear answers from your approved information and the right questions to understand what the caller needs.
- Your services, opening hours and FAQs
- Full-time, overflow or after-hours cover
- A voice and tone you approve
ILLUSTRATIVE CALLA customer has a question.You have a receptionist.
ALWAYS CREW“Hello, thanks for calling. I’m the AI receptionist. How can I help today?”
Capture & organiseThe details you need.
The details you need.
Before you call back.
Turn an enquiry into an organised handover. Take appointment preferences or connect an agreed booking system to check genuine availability.
- Names, contact details and reasons for calling
- Appointment and quote requests
- Confirmed bookings only after calendar acceptance
New patient enquiry
A clear handover for reception.
- Caller
- Alex · example patient
- Request
- Routine check-up
- Preference
- Friday morning
- Next step
- Practice to confirm availability
“I’m looking for a new dentist. Can I arrange a check-up?”
Route & hand overKnows when
Knows when
you’re needed.
Some calls need a person. Agree the situations, who to contact and the fallback when nobody is available.
- Transfer rules matched to your team
- Clear boundaries on what it can answer
- Callback details when a transfer isn’t possible
EXAMPLE HANDOVER RULE
WHENA caller asks to speak to your team
THENTry the agreed contact
IF UNAVAILABLETake a message and callback details
Built around your working day
Your industry.
Your kind of conversation.
From the workshop to the reception desk, explore what a first call could look like for your business.
Busy on the job?
We’ll take the call.
Back to what you do best
Stay with the job.
Stay with the client.
We’ll take the call.
You don’t need another platform to figure out on your own. We work with you on the setup, test the conversations and refine the call flow as your business changes.
Explore the managed serviceFrom first chat to first call
We handle the setup.
You have the final say.
Tell us about your business
Share your services, hours, common questions and the calls you want a person to handle.
Hear it. Test it. Fine-tune it.
Try the greeting, ask awkward questions and check the handovers before customers call.
Choose when it answers
We check your phone setup and agree coverage, call forwarding and a clear launch plan.
Fits around your business
Keep the tools.
Connect the next step.
We assess your calendar, inbox and existing systems before agreeing an integration. Availability depends on the software and access you have.
Your calendarBooking availability & requests
Your inboxUseful enquiry summaries
Your CRMCustomer details & follow-up
Your phone setupAgreed forwarding & transfers
A little breathing room. A plan that fits.
Calls, chat and bookings.
Managed for you.
Choose the support your business needs, from answering Facebook messages to managing calls and follow-ups.
Monthly service fees shown in GBP. Call, AI and messaging usage is charged separately. Standard setup: £149 one-off. We confirm usage rates and an agreed budget before activation.
The essentials
Basic
£49/ month
Turn Facebook enquiries into bookings.
Plus AI and messaging usage.
- Facebook Messenger AI chatbot
- Answers to your common questions
- Names, contact details and enquiry capture
- Appointment booking with a connected calendar
- Setup management and ongoing support
Recommended
Growth
£99/ month
Answer calls and messages across your business.
Plus call, AI and messaging usage.
- Everything in Basic
- Instagram and website AI chat
- 24/7 AI phone receptionist
- Agreed call transfers and callback capture
- Call summaries, recordings and transcripts
- Call notifications by email
Extra support
Pro
£199/ month
Follow up enquiries and keep customers coming back.
Plus call, AI and messaging usage.
- Everything in Growth
- Appointment reminders
- Automated enquiry follow-ups
- After-appointment review requests
- Priority support during agreed support hours
What to know before getting started
The monthly fee covers your selected service features and support. Call, AI and messaging usage is billed separately; no bundled minutes or unlimited usage are included in these prices. Standard setup is £149 one-off. Bespoke integrations and website builds are quoted separately. Usage rates, budgets and applicable taxes are confirmed in your quote before activation. Calendar compatibility, call handling and follow-up workflows are checked and tested during setup. No payment is taken on this website.
Custom & bespoke
Need something more tailored?
Multiple locations, complex integrations or a larger project? We’ll scope the work and prepare a separate quote.
Get a quote
Tell us about your project.
Good questions
A few things
worth knowing.
What is included in the monthly price?
Basic is £49, Growth is £99 and Pro is £199 per month. Each covers the features and support listed in that package. Call, AI and messaging usage is charged separately. Standard setup is £149 one-off. We confirm rates and an agreed usage budget before activation.
Can I keep my existing phone number?
We’ll check whether your provider supports forwarding calls to the receptionist. You can choose missed-call, busy-time or after-hours coverage. Any provider forwarding charges will be discussed before setup.
Are these live AI calls?
The examples are scripted conversations using AI-generated voices. They demonstrate how different enquiries can be handled; they are not live calls or measurements of live response speed. Your Always Crew receptionist will be tested with you before launch.
Can it confirm an appointment?
With a supported calendar integration, it can check availability and request a booking. It should only confirm once the calendar accepts it. Without that connection, it takes a preferred time for your team to confirm.
What happens when someone needs a person?
We agree who receives transferred calls, when to escalate and what to do if nobody answers. A clear callback message can be the fallback.
Can you support dental practices and clinics?
The proposed service covers administrative enquiries, opening hours and appointment requests. Clinical questions and urgent concerns follow the practice’s approved escalation process. The receptionist does not diagnose or give treatment advice.
How quickly can we get started?
Timing depends on your call flow, phone provider and any integrations. We agree a realistic setup plan and test it with you before it starts taking customer calls.
Will callers know they’re speaking to AI?
Yes. Our proposed greeting introduces the receptionist as an AI assistant. You choose the tone and approve the wording before launch.
Can you help create adverts and attract more enquiries?
Yes. Advert creation and Facebook and Instagram campaign management are optional services, quoted separately according to your business, goals and the work required. Advertising spend is paid directly by you to the advertising platform and is separate from our service fees. These services are not included in the Basic, Growth or Pro packages. Ask us about availability during your demo. We agree the scope and budget before starting; bookings and results are not guaranteed.
Do I need to manage the software myself?
Always Crew is planned as a managed service. We handle the configuration and call-flow changes, while you provide accurate business information and approve how calls are handled.
See it work for your business
Book your
free demo.
Book a free 15-minute video call with Austin. Choose a time, then share your details to complete your booking. We’ll walk you through Always Crew, answer your questions and discuss the right setup for you.
Pick a demo time
Share your details
Join your video callALWAYS CREW DEMO
Choose your demo time
Choose an available time, then enter your details to book your free demo.
Book your free demoCalendar not showing? Open the booking page, or email info@alwayscrew.com.